Built to last
Where quality meets longevity
Made with care
We believe in building better
A team with a goal
Real people making great products
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return only for damaged or wrong items
To start a return, you can contact us at cuttspieces@gmail.com or DM our instagram Page.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at cuttspieces@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at cuttspieces@gmail.com.